Journal of Emergencies, Trauma, and Shock
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Year : 2021  |  Volume : 14  |  Issue : 3  |  Page : 173-179

The world health organization collaborating center for emergency and trauma (WHO-CCET) in South East Asia, the world academic council of emergency medicine (WACEM), and The American college of academic international medicine (ACAIM) 2021 framework for using telemedicine technology at healthcare institutions

1 Clinical Contact Center, VA Sunshine Healthcare Network 8, St. Petersburg, Florida, USA
2 Department of Medical-Surgical Sciences and Translational Medicine, University of Rome “Sapienza”, Rome, Italy
3 Department of Emergency Medicine, Sarasota Memorial Hospital, Florida State University, Sarasota, Florida, USA
4 Department of Emergency Medicine and Critical Care, MGM Medical College and Hospital, MGMIHS, Mumbai, India
5 Director of Emergency Medicine Research, South Shore University Hospital/Northwell Health; Donald and Barbara Zucker School of Medicine at Hofstra/Northwell, Bay Shore, New York, USA
6 Bombay Hospital and Medical Research Center, Breach Candy Hospital, Mumbai, India
7 Chief Medical Office Holistic Family Medicine, US
8 Department of Emergency Medicine, CS Mott Children's Hospital of Michigan, Ann Arbor, Michigan, USA
9 Department of Medicine, IGMC, Shimla, Himachal Pradesh, India
10 Louisiana State University Health Sciences Center, New Orleans, Louisiana, USA
11 Department of Surgery, All India Institute of Medical Sciences, Nagpur, Maharashtra, India
12 Department of Director and CEO, All India Institute of Medical Sciences, Nagpur, Maharashtra, India
13 Indian Institute of Management Lucknow, Uttar Pradesh, India
14 Location VU University Medical Center, General Internal Medicine, Acute Medicine, Amsterdam Public Health Research Institute, Amsterdam UMC, Amsterdam, The, Netherlands
15 Department of Emergency Medicine, Southmead Hospital, Bristol, England, United Kingdom
16 Director, All India Institute of Medical Sciences, Bhopal, Madhya Pradesh, India
17 Department of Anaesthesiology, Uniformed Services University of Health Sciences, Bethesda, Maryland, USA
18 Department of Emergency Medicine, WHO Collaborating Center for Emergency and Trauma, AIIMS, New Delhi, India
19 Department of Emergency Medicine, JPN Apex Trauma Center, WHO Collaborating Center for Emergency and Trauma AIIMS, New Delhi, India
20 Department of Research an Innovation, St. Luke's University Health Network, Bethlehem, Pennsylvania, USA
21 Departments of Emergency Medicine, New York Presbyterian, Weill Cornell Medicine and Columbia University Vagelos College of Physicians and Surgeons, New York, USA
22 Department of Emergency Medicine, Queen Elizabeth Hospital, Gateshead, England, United Kingdom

Correspondence Address:
Veronica Sikka
140 Fountain Parkway, Suite 600, St. Petersburg, Florida 33716
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Source of Support: None, Conflict of Interest: None

DOI: 10.4103/jets.jets_105_21

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The coronavirus disease 2019 crisis has forced the world to integrate telemedicine into health delivery systems in an unprecedented way. To deliver essential care, lawmakers, physicians, patients, payers, and health systems have all adopted telemedicine and redesigned delivery processes with accelerated speed and coordination in a fragmented way without a long-term vision or uniformed standards. There is an opportunity to learn from the experiences gained by this pandemic to help shape a better health-care system that standardizes telemedicine to optimize the overall efficiency of remote health-care delivery. This collaboration focuses on four pillars of telemedicine that will serve as a framework to enable a uniformed, standardized process that allows for remote data capture and quality, aiming to improve ongoing management outside the hospital. In this collaboration, we recommend learning from this experience by proposing a telemedicine framework built on the following four pillars-patient safety and confidentiality; metrics, analytics, and reform; recording of audio-visual data as a health record; and reimbursement and accountability.

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